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Popular Questions
Got Questions? We Have Answers

Find answers to common questions about our products, services, pricing, and more. Can't find what you're looking for? Contact our team for expert guidance.

What types of tiles do you offer at Visala Agencies?

We offer a wide range of premium tiles including ceramic tiles, vitrified tiles, digital tiles, porcelain tiles, wall tiles, floor tiles, outdoor tiles, and designer tiles. We stock products from top brands like Nexion, Dimore, Mozart, Lavish, Colortile, Exotica, Ispira, Bonzer, and Creanza.

Do you provide sanitaryware and bath fittings?

Yes, we offer premium quality sanitaryware including WCs, wash basins, urinals, bidets, and bath fittings like showers, wall mixers, taps, diverters, and complete bathroom accessories. We carry top brands including Kohler, Motto, and other leading manufacturers.

What is the price range of tiles in your showroom?

Our tile prices range from affordable to premium luxury, typically starting from ₹30 per square foot for basic ceramic tiles and going up to ₹200+ per square foot for premium vitrified and designer tiles. We have options for every budget without compromising on quality. Visit our showroom for exact pricing and ongoing offers.

Do you offer free samples or home visits?

Yes, we provide tile samples for serious buyers. We also offer expert consultation at your home or project site to help you choose the right products. Our team can visit your location for measurements and provide professional advice on product selection. Contact us to schedule a free consultation.

Do you provide installation services?

While we primarily supply products, we have a network of trusted professional installers and contractors we can recommend. We also provide tile adhesives, grouts, and all installation accessories from top brands to ensure quality installation. Our team can guide you on proper installation techniques and best practices.

What are your showroom timings?

Our showroom in Trichy is open Monday to Saturday from 9:30 AM to 8:00 PM. We remain closed on Sundays. Special appointments can be arranged for bulk buyers or architects outside regular hours by prior appointment. Feel free to call us before visiting for any schedule changes during festivals.

Do you offer warranty on your products?

Yes, all our products come with manufacturer warranties. Tiles typically have 5-10 years warranty against manufacturing defects. Sanitaryware and bath fittings come with 1-5 years warranty depending on the brand and product. We provide proper warranty documentation for all purchases. Contact us for specific warranty details for each product.

Do you sell natural stones like marble and granite?

Absolutely! We offer premium natural stones including Indian and imported marble, granite, quartzite, sandstone, and limestone. We also stock engineered quartz stone perfect for countertops, kitchen platforms, and vanities. Visit our showroom to see our extensive collection of natural stone slabs.

Can you help with bulk orders for contractors and builders?

Yes, we specialize in bulk supplies for contractors, builders, architects, and real estate developers. We offer competitive pricing, timely delivery, and dedicated support for large projects. Please contact our sales team for customized quotes, project-specific pricing, and trade discounts.

Do you provide delivery services within Trichy?

Yes, we offer delivery services across Trichy and surrounding areas. Delivery charges may apply based on the order value and delivery location. We ensure safe packaging and timely delivery of all products. We can also arrange for outstation delivery for bulk orders on request.

What is the difference between ceramic and vitrified tiles?

Ceramic tiles are made from clay and are best for walls and light-traffic areas. Vitrified tiles have added silica, making them harder, less porous, and more durable - ideal for floors and high-traffic areas. Vitrified tiles also offer better stain resistance and lower water absorption. Our team can help you choose based on your specific needs.

Do you offer AAC blocks and construction materials?

Yes, we supply high-quality AAC (Autoclaved Aerated Concrete) blocks - lightweight, eco-friendly construction blocks ideal for modern construction. We also offer tile adhesives, grouts, and other installation accessories from premium brands like MYK and others.

How do I clean and maintain my tiles?

Regular sweeping and mopping with mild detergent works for most tiles. Avoid acidic or abrasive cleaners. For natural stones, use pH-neutral cleaners. We provide detailed care instructions with each purchase. We also stock professional tile cleaning products and sealants for natural stone protection.

Do you accept card payments and provide billing?

Yes, we accept all major credit cards, debit cards, UPI payments, net banking, and cash. We provide proper GST bills for all purchases. We also offer flexible payment options for bulk orders and contractor supplies. All payments are secure and transparent.

Why should I choose Visala Agencies over other tile shops?

Visala Agencies stands out for our premium quality products, wide range of top brands, competitive pricing, expert guidance, and professional service. With 10+ years of experience in Trichy, we offer complete solutions for all home and commercial construction needs. Our customer-centric approach, product knowledge, and after-sales support make us the preferred choice.

Still Have Questions?

Our expert team is ready to help you with any queries about our products and services.